Last updated: 27 Feb 2026

At luxuryfurnishuk.store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

• Your name

• Billing and delivery address

• Email address

• Phone number

• Payment and transaction information

• Products purchased or viewed

• Order history

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Arrange delivery of furniture and other products

• Process payments and refunds

• Communicate with you about your orders

• Respond to enquiries and customer-service requests

• Provide order updates and important service notifications

• Improve our website, products, and customer experience

• Prevent fraud, abuse, and unauthorised transactions

• Comply with applicable legal and regulatory requirements

• Send marketing communications where you have provided the appropriate consent or where otherwise permitted by law

3. Payment Information

Payments made through our store may be processed by third-party payment providers. We generally do not have access to your complete payment-card details.

Payment providers process your information according to their own privacy policies and security practices.

4. Shopify

Our online store is powered by Shopify. Shopify may process information relating to your use of our store, orders, and transactions in order to provide its ecommerce platform and related services.

You can learn more about how Shopify handles personal information through Shopify's privacy documentation.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep our website functioning properly

• Remember your preferences

• Maintain your shopping cart

• Understand how visitors use our website

• Improve website performance

• Provide relevant advertising and marketing where applicable

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

• Shopify and ecommerce service providers

• Payment processors

• Delivery and courier companies

• IT, hosting, analytics, and security providers

• Marketing and advertising service providers

• Customer-support providers

• Professional advisers where necessary

• Government authorities or law-enforcement bodies where legally required

We do not sell your personal information as a commodity.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal and accounting obligations.

When information is no longer required, we may securely delete or anonymise it.

9. Your Privacy Rights

Depending on your location and applicable UK data-protection law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your information in certain circumstances

• Request restriction of certain processing

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request information about how your personal data is processed

• Complain to the relevant data-protection authority

Some rights are subject to legal exceptions and limitations.

10. Marketing Communications

If you have subscribed to our marketing communications, we may send you information about products, offers, promotions, and updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

11. Children's Privacy

Our store is not intended to knowingly collect personal information from children. We do not knowingly request or collect personal information from children where prohibited by applicable law.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. International Data Transfers

Some of our service providers may process or store personal information outside the United Kingdom. Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us through the contact details provided on our luxuryfurnishuk.store website.

LuxuryFurnishUK.store
United Kingdom